Silesia Homes Ltd respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard information when you contact us or use our services.
Who We Are
Silesia Homes Ltd
Apt. 35 Rose Court, Baltic Avenue, Brentford TW8 0FU
Email: office@silesiahomes.co.uk
Tel: 079 3267 6284
We are the data controller responsible for your personal information.
What Data We Collect
We may collect and process the following types of personal data:
- Contact details (name, phone number, email address, address)
- Information provided through enquiries, forms, or correspondence
- Project-related details you choose to share with us
How We Use Your Data
We use your data to:
Respond to enquiries and provide our services
- Manage projects and client relationships
- Comply with legal and regulatory obligations
- Improve our services and communication
We do not share your data with third parties for marketing purposes. Data may be shared with trusted partners and subcontractors only where necessary to deliver our services.
Legal Basis for Processing
We process your personal data under the following legal grounds:
- Performance of a contract or to take steps at your request before entering into a contract
- Compliance with legal obligations
- Legitimate business interests (such as responding to enquiries and managing projects)
Data Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected or as required by law.
Your Rights
Under UK GDPR, you have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Restrict or object to processing
- Request data portability
- Withdraw consent (where applicable)
To exercise your rights, please contact us at office@silesiahomes.co.uk
Data Security
We implement technical and organisational measures to protect your data against unauthorised access, alteration, disclosure, or destruction.
Contact
If you have any questions about this Privacy Policy or how we handle your data, please contact us at:
office@silesiahomes.co.uk
If you are not satisfied with our response, you have the right to lodge a complaint with the Information Commissioner’s Office (ICO): www.ico.org.uk